Get in Touch

For inquiries regarding certification, verification, or institutional partnerships, please use the contact form below or reach us through our official channels.

Contact Information

Our team responds to all inquiries within 2-3 business days during regular operating hours.

contact@naiwa.ae

For general inquiries

Telephone

+971 4 XXX XXXX

Business hours only

Location

Dubai, United Arab Emirates

By appointment only

Operating Hours

Sunday - Thursday

9:00 AM - 5:00 PM GST

Important Notice

For certificate verification, please use our online verification system. Verification requests submitted via this contact form will be redirected to the verification portal.

Go to Verification Portal

Submit an Inquiry

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Frequently Asked

Common Questions

How long does certification take?

The typical certification process takes 4-6 weeks from application submission to final decision, depending on evidence completeness and review complexity.

What are the certification fees?

Fee information is provided during the application process. Fees vary based on enterprise size and complexity. Contact us for specific pricing inquiries.

How do I verify a certificate?

Use our online verification portal with the certificate ID. Verification is available 24/7 and provides real-time status confirmation.

Can I appeal a certification decision?

Yes, enterprises may request a review within 30 days of the decision. The appeals process requires submission of additional evidence addressing specific deficiencies.